If you are experiencing difficulty logging on, or using any of the online forms, please review the following system requirements.
Type in your login credentials vs. copying/pasting from an external source. Copying can sometimes pick up spurious characters that will cause login to fail.
In order for you to log in cookies must be enabled on your computer. To enable cookies, go to your Tools Menu and click on Internet Options. Go to the Security Tab and move the Security Level Slider to Medium Low. Then go to the Privacy Tab and click on Advanced. Make certain there is a check in Override Automatic Cookie Handling and be sure to check Accept First Party Cookies and Accept Third Party Cookies. This will enable the cookie writing necessary to log on.
This site works best with the following browsers:
Internet Explorer (IE) 8.0 or higher
Firefox/Mozilla recent version
Parts of this application may not function properly on other browsers. In addition to a compatible browser, you will need the free version of Adobe Acrobat Reader to download and print other required forms.
The AOL browser lacks some functions that are necessary. You may still use AOL for connecting to the Internet, but once connected we strongly recommend that you minimize AOL and launch Internet Explorer (IE).